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We are experiencing technical issues with our Telecare calls that is impacting a number of our clients.

We are aware of the technical issues and will keep our website updated with the current status of the outage. Thank you for your patience with us as we progress through this outage.

If you have further questions please feel free to call our customer service number at 780-431.3630 or 1.800.676.8397

Or via email at: telecareinfo@gss.org

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You’ll never have to worry about your connection to emergency services again.  

Good Samaritan TeleCare® has you covered with monitored medical alerts, home safety devices and call support. Rest easier knowing we’re keeping you, and your loved ones, safe.

For over 30 years, TeleCare® has specialized in monitored medical alerts and home safety. Whether you’re young or old, living alone or with others, medically at risk or concerned about the personal safety of yourself or a loved one — Good Samaritan TeleCare® stocks an innovative line of products to make your life safer and easier. Our services are affordable for ALL and guarantee reliable care and around-the-clock protection, each and every day.

The TeleCare® UL listed monitoring centre and secure data server are both in Canada, and because we’re a Canadian non-profit, all proceeds continue to serve the well-being of Canadians. What’s more — we’re the only non-profit in Alberta to provide Medical Alert services.


TeleCare® SECUREGO is a GPS Medical Alert device embedded with mobile network LBS for enhanced location accuracy. Furthermore, it comes with built-in 4G-LTE cellular service, which enables two-way communication directly via the device. Additionally, it is built-in with powerful Fall Detection capabilities, is waterproof, easy to use and highly reliable.

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TeleCare® SAFEHOME devices undergo rigorous testing and have met our stringent standards. We are confident that the devices we offer are reliable and of the highest quality, so that you can use them with full assurance.

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TeleCare® SECUREHOME is an easy to use Medical Alert System that works anywhere in your home and within 1000 feet (304 meters) radius. SECUREHOME consists of the 4200X Console that is used with either the Help Button or Fall Detect Pendant.

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TeleCare® CareCalls

TeleCare® CareCalls provide daily scheduled phone check-ins including meal and appointment reminders, as well as friendly phone calls just to see how you are!

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Good Samaritan TeleCare® is a service provided by the non-profit charity, The Good Samaritan Society.

TeleCare’s service is based on our care and compassion for seniors, the disabled, and those who need assistance in their daily living.

We enable our clients, empowering them to live full, independent lives.

Dear ladies at Good Samaritan TeleCare; I recently joined your program to ensure the safety of my husband and myself in our home. He was recently discharged from the hospital and rehab centre following a fall at home 6 weeks ago. After being at home for 2 weeks, he had a similar episode of falling in the night while getting out of bed. Six weeks ago, he was at home alone on the floor from 8:00 am until 4:00 pm when we found him. This time the phone rang at 3:00 am to tell me he had fallen out of bed. My son helped him up and returned him to bed. He had 3 more falls on Friday night and my son was able to pick him up. Each fall came with a call to tell us he had fallen, by 10 am a final call came offering to call an ambulance for us. We sent him to hospital on our own. Each caller was kind and supportive offering all kinds of help and follow-up. It was a pleasure to have such helpful service and support in our time of need. I will gladly recommend your program to any senior on their own.

– Ronda